istock male carrying box in supermarket smile smiling fruit and veg weighing machine Supermarkets and grocery stores focus on delivering the convenience of one-stop food and beverage shopping. Generally self-service, these businesses are often supported by large teams of staff that are split into different operational areas.

More than 18,000 South Australians work in the sector - nearly one in every five retail employees.

Apart from offering a broad range of traditional grocery products alongside fresh fruit and vegetables in self-service aisles, today's supermarkets also have serviced specialty departments such as a bakery; butcher; delicatessen; seafood and organic produce. Some even have on-site caf├ęs! A large supermarket will carry about 30,000 products!

South Australians spend more than $490 million each month in more than 500 supermarkets and grocery stores.

Sector Leaflets Supermarkets

Download the Supermarkets Sector Leaflet (2.84MB)



Keri Foti

Kerri FotiName: Keri Foti
Age: 47
Place of Work: Woolworths Limited
Role: Retail Support Manager
Qualifications: Certificate IV Workplace Trainer and Assessor, HR Diploma, MGSM Foundation for Success, Future Leaders, Business Acumen and Negotiation
Estimated salary range for this job role: Over $100K

I started in retail as a year gap fill before going to teachers college however I was enticed to stay with the endless opportunities being offered, now I have been in the industry for 28 years. My current role includes new business processes and maintaining current business processes of all of Woolworths compliance - food safety, liquor licenses and law, tobacco licenses and law and internal audit processes.

The most enjoyable aspect of my role is being at the forefront of new technology, processes and business strategies. The part of the job I like the least is crisis management.

A company restructure in 2000 gave me an opportunity in Human Resources after being in operations for many years. There were personal sacrifices in the early days with a young child and having to work long hours. Work life balance is always a challenge, but I have had many mentors and taken comfort in their advice and support. What they shared along with company provided training has modelled me into the manager and leader I am today.

I have gained lots of vast career opportunities in a very fast moving industry with new technology and changing facets - it is not just operations. The best piece of advice I was given was to speak to others the way you would like to be spoken to, and always look at change as an opportunity not a disadvantage. I'd encourage anyone to look at they long-term opportunities in retail and not just the short term.